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Cryptowall 2.0 Virus: What You Should Know

Cryptovirus attacks Danville BusinessesThe latest variant of the Ransomware known as Cryptowall 2.0 is a particularly nasty piece of malware, and it’s been hitting individuals and businesses in Danville, Boyle County, and the surrounding areas.

How Did I Get The Cryptovirus?

Like most viruses, this one will invade your systems through the standard routes including: malicious websites, email, downloads, and ads. However this virus can also spread through files and attachments such as Adobe PDF documents.

In fact, PDF files are the primary  transmission route of this particular virus.

Once you have the virus, it can travel across your network to infect some or all of the machines connected — and it can infect any “backups” you have that are connected to your computer — including “cloud based” backup systems.

What Does the Cryptowall Virus Do?

Once activated, the Cryptowall 2.0 will attempt to encrypt your personal files (pictures, emails, Word documents, PDFs etc…) with a 2048 key RSA encryption algorithm so complex, our own government has not yet been able to break it.

What Can I Do If I Get Infected with Cryptowall?

The encrypted files cannot be recovered without paying the ransom fee, which will give you access to the decryption program. Once you have the decryption key, you will have to manually run that key program on the infected computer or computers.

I Know Someone Who Had This (and Paid the Ransom) Can I Use Their Key?

The decryptor is infection specific, which menas that you will not be able to borrow the file from someone else that has already paid the ransom fee.

How Do I Pay The Ransom?

If you do decide to pay the fee to get your personal files back, you will have to buy approximately $500 worth of Bitcoins (depending on the current conversion rate, which fluctuates daily), which involves setting up a Bitcoin wallet and purchasing the Bitcoin from a reputable online dealer.

You will then have to send the payment in Bitcoin form through the TOR payment gateways that are specific to the particular virus that has infected your system. If this ransom fee is not paid within 5 days, the ransom will double to $1000 worth of Bitcoin.

How Do I Remove The Virus?

After payment is made and the transaction processes is validated through the Bitcoin network, you should (if everything goes according to plan) receive a link to download the decryptor specific to your infection.

When you receive the file, you can run it on your system to decrypt your files, but this is not a simple process.

Things to note:

  • If you leave your system unprotected, without a good anti-virus program, your computer could become re-infected and you will have to go through this nightmare all over again.
  • You should clean the infection on your machine before decrypting your files, otherwise they may become infected again as soon as you decrypt them.
  • This cleaning and decrypting process is best handled by a qualified technician.
  • Receipt of the key is never a “sure thing” and you could possibly be out the money AND your files — Afterall, you are now negotiating with criminals.

How Can I Protect Myself?

PLEASE purchase a good anti-virus software program and keep it updated. We recommend Kaspersky to all our clients and install more of this product at our shop than any other.

Buy an external hard drive (or two) and backup your files REGULARLY to a drive that does not stay plugged into your computer or your network.

If you need advice regarding removing an infection or have questions on prevention, best back-up practices, or any other technology questions, please give us a call at Danville Computer Doc, 859-755-4344.

We want to help you keep your computer and your files safe!

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The NOT-So-Lowly Business Card

Branding with a Business Card: Advice for Small Business OwnersLast week, a vendor walked into the DanvilleComputerDoc.com offices. During our conversation about what we do and what he does, he said he found it difficult to effectively differentiate himself from his competitors. He knew that I helped clients with digital and print marketing and asked my opinion on where he should begin.

To be honest, I’d seen his business card before and wanted to find a way to talk to him about it without being too pushy — after all, he was there to sell me on his product, I wasn’t seeking his business as a marketing client. So, I took this opportunity to broach the subject.

I asked to see his business card. He handed me the same card he’d handed me a month prior. It was not impressive.

I’m blunt by nature (and he did ask for my opinion), so I told him it was bland at best and that it wasn’t helping his marketing efforts. He asked me why, and what suggestions I could offer him to improve it.

Below are the pointers I offered him in person. After he left my office, it occurred to me that many local business owners may be interested in a little information on how to “step up” the business card they hand out every day — but often take for granted: Continue reading

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Windows 8® Causing Headaches?

windows8-headachesThe following article was originally published in the Danville Advocate’s “Meet the Merchants” insert in July, 2013:

Were you initially excited to get your geekware home and start exploring your cool, new operating system? Did you find yourself confused, dismayed, and unable to access your basic programs within 15 minutes of turning it on the first time? Welcome to the wonderful world of Windows 8®. But, don’t worry, the Danville Computer Doc can help!

What’s WRONG With It?

Fortunately, your computer isn’t sick — but it HAS been “genetically modified.” Like a hybrid strain of corn, it’s edible –but it doesn’t taste as good as the original. The good news? You can improve it — just like adding a little salt and butter to that GMO ear of corn — a little effort can make Windows 8® more palatable.

Where the HECK is My Start Button?

You probably asked this question 30-seconds after booting up the first time. This new interface is designed for touch- screen devices. If your new computer doesn’t have a touch-screen, you may begin to feel the pain of these new changes immediately.

Give It BACK!

Get out in front of this headache and give yourself some relief — in the form of a start button replacement. There are several options, but Danville’s Computer Doc uses open-source solutions whenever possible. He recommends Classic Shell™ available at www.classicshell.net and is free for both personal and commercial use. This program immediately puts the familiar start button back where it belongs, allowing you to access your programs, folders, and power options just like you always have and allows you to choose the start menu you prefer: Classic, Windows XP® or Windows 7®.

But I Don’t WANT To Go Metro!

You may like the “apps” style layout of may not. You may want to avoid stand-alone programs. You may want to the new Windows, called “Metro” — you find your way back to your classic desktop. Classic Shell™ also allows you to boot straight to the familiar windows desktop, avoiding the new Windows 8® Metro user interface altogether.

Is Microsoft Going to FIX This?

Microsoft has publicly admitted their failure with users and will restore the start button and other features in version 8.1. You can preview this release by visiting: http://windows.microsoft.com/en-us/windows-8/preview. Please keep in mind that this version is still in beta (testing phase). The final release will arrive later this fall.

DanvilleComputerDoc recommends you try Classic Shell™ until the final release arrives. If you are feeling adventurous, try the current version, but unless you like beta-testing with your data, waiting may avoid additional headaches.

-DanvilleComputerDoc

If you have questions about your new operating system, or need some help upgrading, repairing or learning more about your existing computer, tablet, or smartphone, call DanvilleComputerDoc.com at 859-755-4344 for immediate access to top-rated “Healthcare for Geekware!”

Thumbtack

Personal computer repair – my page on Thumbtack
I have been using Thumbtack to generate leads for my businesses. It is very effective and I always get good responses from potential customers even if they do not pick my service for their needs. Thumbtack is reasonably priced and I am sure it will help make your selection of a service provider, easier and successful. If you are a service provider, I highly recommend that you give Thumbtack a try. It will help drive business your way.
Danville Computer Doc.

Microsoft Camera Codec Pack

FINALLY!!!! The day has finally arrived!!!! All you Canon users that shoot raw format and use windows 64 bit OS, rejoice! Microsoft has finally released a codec pack that will enable you to view canon raw and some others in windows explorer!!!

Get the file here:

http://www.microsoft.com/en-us/download/details.aspx?id=26829

Webmaster tools

Are you a webmaster or a wanna-be webmaster? Not using Google webmaster tools? Why not? Google webmaster tools will give you a leg up on the competition when it comes to understanding how your website is being viewed on the web. Linked to Google analytics, and you have a very powerful suite of tools to manage all of your web presence’.

http://www.google.com/webmasters/tools/

Sugar Sync

Sugar sync is a new web-based file repository and sharing service. Files are stored in the cloud and you get 5gb of storage space for free. Files can be shared with others. You can download a desktop application and/or a mobile app and automatically keep files and folders of your choice, in-sync with your files on Sugar Sync. Takes your files with you and access them from the web, on your phone, or on your pc. I suggest giving it a try if you need web-based storage or your files and folders. It is a new service but seems to have tighter security and sharing options than the dropbox service.

–Danville Computer Doc

Internet Explorer 9 final release

Having reviewed the beta release of IE9, I was pleasantly surprised with its performance even though there were some glitches, but it was beta, so all was forgiven. Now after having used the final release, I can say positively, that you should stay as far away from IE9 as possible. It will slow your computer, crash your computer , steal memory from other applications and generally provide terrible performance on even the fastest computers.

Fortunately you can go into windows control panel and uninstall IE9 and roll back to IE8, which while far from perfect, is a much more stable browser and will provide a much more trouble free browsing experience.

Get firefox or google Chrome. You will be much happier!

Internet out of IPv4 Address Space

http://www.networkworld.com/news/2011/020111-ipv4-apnic.html

The Internet Assigned Numbers Authority (IANA) assigned two of the remaining blocks of IPv4 addresses – each containing 16.7 million addresses – to the Asia Pacific Network Information Centre (APNIC) on Tuesday, as predicted.
This action sparks an immediate distribution of the remaining five blocks of IPv4 address space, with one block going to each of the five Regional Internet Registries (RIR).
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The American Registry for Internet Numbers (ARIN), which doles out IPv4 addresses to carriers and other network operators in North America, is expected to receive its last allotment of IPv4 addresses today.
Experts say it will take anywhere from three to seven months for the registries to distribute the remaining IPv4 addresses to carriers.
Once the registries hand out all of the IPv4 addresses, network operators must either deploy complex, expensive network address translation technologies to share IPv4 addresses among multiple users or adopt the next-generation of the Internet Protocol called IPv6.
PANIC TIME QUIZ: How prepared are you for IPv6?
The IANA distributions of IPv4 addresses hit a bulls-eye mark on predictions that Internet experts made that the free pool of IPv4 addresses would exhaust on Feb. 1, 2011.
Internet policymakers said they will host a press conference on Thursday to discuss the depletion of the IPv4 address space and what it means for future growth of the Internet.
The press conference, which will be held in Miami, will feature speakers from IANA, an umbrella group of the RIRs known as the Number Resource Organization, the Internet Corporation for Assigned Names and Numbers (ICANN), the Internet Architecture Board and the Internet Society.
Now that IPv4 addresses are gone, Internet policymakers will be ratcheting up the pressure on network operators to migrate quickly to IPv6.
COMPARISON: IPv4 vs. IPv6
Created 30 years ago, IPv4 has a 32-bit addressing scheme and can support approximately 4.3 billion devices connected directly to the Internet. The Internet engineering community has known for a decade that IPv4 addresses would eventually run out, and so they created IPv6 as an upgrade to IPv4.
IPv6 features a 128-bit addressing scheme and can support vastly more devices — 2 to the 128th power. IPv6 also includes built-in security with IPsec and easier management through autoconfiguration of devices.

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